HOW TO PLACE AN ORDER
Each style offers two payment options: Half Deposit or Full Price. Please select your preferred choice. If you choose the half deposit, the remaining balance will be required once the garment(s) are ready for shipping. We will issue an invoice before shipping, and no items will be despatched until full payment is received.
Select your fabric option, as there is a price difference among most fabrics.
Next, choose your size option. If you decide on a custom size, there will be an additional fee of £200 for this service. When you select the custom size, the price will automatically adjust.
RETURNS
All our designs are made to order and Non refundable
EUROPE 1-3 DAYS SHIPPING
According to the Brexit Trade deal, our European customers will have no additional custom/ duties fees to pay, we send an electronic “Certificate of Origin” with the DHL shipping documents, which qualifies our goods for zero customs duties.
There will be VAT to pay when the goods arrive, this amount varies for each European country depending on the VAT/TAX rate in your country. Upon shipping we will refund the 20% UK VAT which is already included in the prices you see in our store
For instance if you purchase an item for £500 we will refund £100.
Upon arrival in your Country, you will then pay VAT, the rate of VAT varies in each country.
WORLDWIDE 2-7 DAYS SHIPPING
We can also refund the 20% UK VAT for all our international customers, offering you tax free shopping.
CUSTOMS / IMPORT DUTIES
customs Import duties are NOT prepaid.
Please use this link to calculate any customs fees that might be due upon arrival in your country, remember to take off the 20% UK VAT before you do the calculation.
SHIPPING COSTS VARY FOR EACH COUNTRY
Checkout page will display the shipping cost for your country.
SHIPPING
As a small business, I’m unable to offer pick-up or try-on appointments for your outfit once it’s complete.
We ship with DHL’s next-day service, and once your outfit is ready we will be in touch to arrange a suitable day for delivery.