FAQs

  • All are styles are made to order and non refundable.

  • We only make to order, when we receive your order we will then put the garment into production, we make our garments to a sustainable slow fashion process, eliminating the need to overproduce garments.

    Lead times vary throughout the year, as a general guide its 12-20 weeks and fittings in person increase this to 20-22 weeks

    We can occasionally rush orders in as little as 6 weeks, ( no fittings standard size ) rush order fees may apply, please enquire if you’re in a hurry .

  • Yes for sure! we offer a bespoke service, based on our existing styles, we can change colours, add or remove trains, change sleeves necklines etc, it’s your garment so make it to suit you. Just drop us a message, and we can discuss your requirements.

  • I offer Friday afternoon and Saturday appointments only, these are available to book here.

  • Yes, certainly, we encourage you to do so. We have a swatches listing in the store.

  • Yes — custom sizing is available and made to your individual measurements.

    Pricing varies for bespoke sizes; please select "Custom" from the product page size dropdown menu to view the adjusted price

  • We offer Calico toile fittings for custom sizes and styles only. Please see our Additional Sizing Services for full details and options.

    : Calico toiles are a preliminary garment made in plain cotton used to test fit, proportion and design before cutting into final fabric. Our Calico toile fittings allow for precise adjustments to silhouette, waistlines, sleeve length and hem finishes, ensuring your bespoke piece reflects your measurements and style preferences.

  • Yes, absolutely, we encourage our brides to place their order in advance, this secures your dress into our production schedule. We are a small business so have a limit to the amount of orders we can make a month. You can then submit measurements at a later date, we just ask that they are sent at least 12 weeks before the “ship by date”.

    The “ship by date”, is the date you need us to ship, please allow 1-2 days shipping if you’re in the U.K, 2-4 days Europe, 4-8 days rest of world. We do suggest if possible you allow 4-6 weeks before your wedding upon receipt of your order.